We love our patients — and we want them to love the care they receive!
Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers, and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting, making our patients happy is what we’re here for. See what they have to say about our practice!
We went to Loganville location and saw Dr. McGough. She was amazing with my four year daughter, who was terrified of the visit. Summer, from the front desk was nice enough to watch my two year old so I could go into the booth with my oldest. They also squeezed us in because we live a good distance from the area. Would go there again if we need anything else to be done!
I found Dr.Thomas and her staff at the Loganville location to be very pleasant and helpful. Dr. Thomas took time to explain to me how to use the hearing aids, and installed an app on my phone that gives me options for adjusting the aids to my hearing in various situations. I am very happy with Hearing & Balance Clinic.
Walked in with problems with hearing aids, walked out with problems resolved. I was so happy wither knowledge of the programming necessary. I had been using different sizes of ear adapters. With a change in size and accompanying software fixes I walked out with better hearing than I expected.
Staff helpful and friendly. If you haven’t gathered this yet, I was totally satisfied with my two visits this week.
Very knowledgeable and friendly staff. They take the time to explain everything and make sure you understand your options so you are comfortable with your decision.
Kristen performed a hearing test on me, and shared so much knowledge with my while she did it. I was diagnosed with unilateral hearing loss over a year ago and have come into contact with several audiologists and ENTs, but Kristen helped me understand better than anyone else what might be happening inside my ear. It was an incredibly helpful experience and I'm really glad I went to Hearing & Balance for my hearing test.